Privacy & Cookie Policy

Tech Duct – Privacy & Cookie Policy
Last updated: 11 September 2026
 

This Privacy Policy explains how Tech Duct (“we”, “us”, “our”) collects, uses, stores, and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website or contacting us, you agree to the practices described in this policy.

2. Information We Collect
We only collect information necessary to respond to enquiries or deliver our fire damper services. This may include:

• Name

• Email address

• Phone number

• Company name

• Project or site details

• Information submitted through contact forms

We do not collect sensitive personal data unless legally required.
 
3. How We Use Your Information
We use your information to:

• Respond to enquiries

• Provide quotes

• Deliver fire damper inspections, testing, remedial work, and compliance reports

• Maintain internal records

• Improve our website and services

We do not sell, trade, or share your personal data for marketing purposes.
 
4. Legal Basis for Processing
We process personal data under one or more of the following lawful bases:

• Legitimate interest – responding to enquiries and operating our business

• Contract – providing services you request

• Consent – when you voluntarily submit information through forms
   

5. Data Storage and Security
Your information is stored securely and accessed only by authorised personnel. We use appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
 
6. Sharing Your Information
We may share your information only when necessary to deliver our services, such as:

• Subcontractors involved in fire damper testing or remedial work

• Legal or regulatory bodies if required

We do not share your data with advertisers or unrelated third parties.
 
7. Cookies and Analytics
Our website may use cookies or analytics tools (such as Wix analytics) to improve performance, monitor traffic, and enhance user experience. You can control or disable cookies through your browser settings.
 
8. Your Rights
Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate information

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent (where applicable)

To exercise any of these rights, contact us using the details below.
 
9. Data Retention
We retain personal information only as long as necessary for:

• Operational purposes

• Legal or regulatory requirements

• Accounting and record‑keeping obligations

Once no longer required, data is securely deleted.
 
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact:
Tech Duct Email: services@techduct.co.uk Phone: 07564 396970 Address: 350–352 London Road, Portsmouth, Hampshire
 
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legislation or our business practices. Any updates will be posted on this page with a revised “Last updated” date.